Restoration Questions, Answered.

If it is safe, stop the source, keep people away from electrical hazards, lift small items off wet floors, and call Petersen. Do not use a household vacuum on standing water.

No. Wiping soot can smear it, set it into surfaces, and spread contamination. Stay out of heavily affected areas and call for proper containment and decontamination.

Many sudden water, fire, and smoke losses are handled through insurance, but your adjuster makes the coverage call. Petersen documents the loss clearly so the file has photos, readings, scope notes, and contents decisions.

Some smaller losses may be worth discussing before filing a claim. Petersen can help document what happened and what mitigation is needed. You should talk with your agent about the best path for your policy.

It is contents restoration performed at the loss site using Petersen's mobile unit. Belongings can be evaluated, decontaminated, dried, and documented at the property instead of automatically being shipped to a warehouse.

Petersen handles mitigation, decontamination, drying, odor work, and contents restoration. Reconstruction work such as replacing drywall, flooring, or cabinetry requires licensed partners, and Petersen can coordinate the handoff.

Petersen serves San Luis Obispo County and Santa Barbara County, including Arroyo Grande, the Five Cities, San Luis Obispo, Santa Maria, Paso Robles, Santa Barbara, and nearby communities.