Water Damage Restoration, Fire & Smoke Decontamination, and On-Site Contents Restoration
When water, soot, or smoke damages a property, Petersen helps stabilize the structure, restore affected belongings, and document the loss clearly. Owner-operated restoration across San Luis Obispo and Santa Barbara counties, with a mobile unit built to handle contents at the property.
IICRC Certified · Mobile on-site contents restoration · Structure and belongings handled together
Water, smoke, and contents restoration with one owner-operated response.
Petersen brings mitigation, decontamination, contents recovery, and documentation into one coordinated process, so the building and the belongings are not treated like separate problems.
Water Damage Restoration
Emergency water mitigation, extraction, moisture mapping, structural drying, and documentation for pipe leaks, appliance failures, storm intrusion, and other water losses.
Water Damage HelpFire & Smoke Decontamination
Soot containment, smoke odor abatement, surface decontamination, and contents recovery after fire, smoke, or soot exposure.
Fire & Smoke HelpOn-Site Contents Restoration
The Petersen difference: affected belongings restored on-site, documented in place, and handled alongside the structure instead of disappearing into a warehouse process.
On-Site Contents
Mitigation first. Contents preserved alongside it.
Petersen responds to water, fire, and smoke losses with the structure and the belongings in view from the start.
- Water extraction, moisture mapping, and structural drying
- Soot containment, surface decontamination, and odor-source work
- On-site contents restoration when affected belongings can be saved
- Clear documentation for homeowners, agents, and adjusters
- Owner-operated communication from first call through next steps
The mobile unit arrives at the loss site so contents can be evaluated, restored, and documented at the property while the building is being dried or decontaminated.
The Risk Removal Framework
A structured approach for water, fire/smoke, and contents losses where speed, safety, documentation, and clear decisions all matter.
Identify
Find what is wet, contaminated, soot-affected, odor-affected, or at risk before the scope is finalized.
Contain
Limit spread, protect unaffected areas, and keep contents decisions connected to the structure.
Dry / Abate
Extract, dry, decontaminate, deodorize, or restore at the source based on the loss type.
Document
Capture photos, readings, inventory notes, scope rationale, and clear decision records.
Resolve
Explain what was stabilized, what was restored, and what the next step should be.
Outcome: a calmer loss, a cleaner file, and fewer decisions made in the dark.
From dispatch to closeout — three steps
Dispatch & Assess
We meet with the insured, walk the loss, and have them tell us what happened. We test affected areas, determine the level of contamination, and develop a game plan.
Restore On-Site
We decontaminate, abate, and deodorize on location. Contents handled once, stored wherever most economical.
Document & Close
Photo inventory. Restored inventory summary. Destroyed item log with signed authorization. Narrative scope rationale. Closeout documentation delivered to the adjuster and insured.
A Rolling Restoration Facility
Purpose-built for contents and structural restoration in the field. The trailer pulls up to the loss site and goes to work.
On board: stainless steel wash stations for contents processing, an ultrasonic decontamination tank for intricate items, hydroxyl generators for source-level odor abatement, a climate-controlled drying chamber, an on-demand water heater, and a self-contained gray water system. Everything needed to handle a loss — built into a unit that arrives where the loss is.
The standards that govern every job
IICRC Certified
Institute of Inspection, Cleaning and Restoration Certification — Fire, Water, Mold, Contents, and Odor Control.
Firehouse Education Advanced Training
Specialist-level training in on-site contents restoration, source-level deodorization, and structural decontamination.
Odor Source Focus
Smoke and odor work starts with the source, affected pathways, contents exposure, and documentation instead of masking the problem.
Clear Line-Item Billing
Every restored item photographed and itemized. Xactimate-compatible documentation on every job.
A cleaner file when structure and contents overlap.
Petersen is built for losses where mitigation decisions, contents decisions, and claim documentation need to stay connected.
One point of contact
Owner-operated communication from the first walkthrough through documentation and next-step coordination.
Structure plus contents
Water, soot, smoke, and contents concerns are evaluated together so the file does not split into disconnected scopes.
Clear documentation
Photos, readings, inventory notes, restored-item summaries, and scope rationale are organized for review.
Restore before replacing
When materials or belongings can be saved safely, Petersen documents that path before defaulting to removal or replacement.
San Luis Obispo County & Santa Barbara County
Petersen is based in Arroyo Grande and serves the two-county Central Coast footprint for water, fire/smoke, and on-site contents restoration.
San Luis Obispo County
Arroyo Grande, the Five Cities, San Luis Obispo, Paso Robles, and nearby communities.
Santa Barbara County
Santa Barbara, Santa Maria, Orcutt, Goleta, Carpinteria, and surrounding areas.
Frequently Asked Questions
Water, fire, smoke, or contents loss?
Tell us what happened. Greg will help you understand the next step, current availability, and what information to gather.
Santa Barbara County
Water and fire/smoke calls: call first
Contents projects: scheduled specialist work
Petersen Onsite Restoration LLC · Arroyo Grande, CA · IICRC Certified · Fully insured · Owner-operated.